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Why Choose Brownell

Our independent travel advisors are among the highest-producing and most successful in the industry. Through our dedicated business development team, collaborative advisor community, and extensive supplier connections, we have a proven strategy to help you grow a successful travel business.

Whether you are an experienced travel advisor looking to reach a new level of success or a dynamic self-starter with a passion for travel, find out why Brownell is the best host agency for you.

Resources

Our Hosting Program ventures far beyond the word “host.” We believe our primary function is to support you in growing and developing a successful, professional travel firm, and we offer more support than other hosting agency. Our sales support, marketing, technology, and training programs are all carefully developed with your business development top of mind. From Insurance and Air desks to sales support and a myriad of complimentary marketing options to accounting, our resources are carefully designed to help you succeed.

Community

Our tight-knit community of independent advisors extends coast to coast and even into Europe and New Zealand, and they never feel like they’re going at it alone. They work together, support each other, and share information. In fact, 100% of our independent advisors rank the collaboration and camaraderie of our community as the best thing about Brownell. From a dynamic Slack channel to in-person events and educational travel, when you’re a part of the Brownell community, you have plenty of resources and people to turn to every day.

Partners

Our relationships with the very best travel providers are decades in the making, and they give our advisors competitive advantages as well as peace of mind knowing they understand our values and expectations. Through our membership luxury hotel agency programs and Virtuoso, you can access amenities, upgrades, and promotions for your clients that no credit card or online travel agency can offer. And through our proprietary Partner Alliance Program, our advisors have an exclusive group of carefully selected travel providers worldwide.

Discover More

Winner of the Innovation Award, Best Client Experience at Virtuoso Week in 2017, Discover More™ is Brownell’s trademarked approach to travel design.

Phase one: Discover

Together, we will uncover your vision for the perfect trip.

Phase two: Design

We work hand-in-hand to develop an itinerary, perfectly tailored to the client.

Phase three: Connect

Your reservations are finalized, but your travel advisor team remains engaged with you and our partners.

Phase four: Experience

Bon Voyage! Discover the difference while traveling "The Brownell Way’"

Phase five: Share

Welcome home! We relive the magic of your trip together through a post-trip interview.

Diversity & Inclusion

At Brownell, we pride ourselves with creating unique and extraordinary travel experiences for our clients. The secret behind our longevity (135 years!) is the relationships and rapport we maintain with our diverse partners throughout the world. Just as we have recognized that these relationships are important, the same holds true for the respect and value we hold for our own teams and independent advisors.

We are committed to nurturing an inclusive environment for our team that reflects the same diversity in travel we provide to our clients. We encourage all team members to bring their true selves to work. In fact, we find that it is when team members share their unique lived experiences during the Discover phase with clients, the result is the creation of truly exceptional travel experiences – be it for a weekend getaway or a once-in-a-lifetime trip.

We recognize that we have more to do to actualize a more diverse workforce, and we know this initiative starts with us. To hold ourselves accountable, we formed Diversity & Inclusion Innovation Team in October 2020. The team is tasked with a 2-year commitment and action plan to create a more inclusive company culture and increase diversity.

Elite Educational trip with Sea Song, Turkey 2022

Top producer award winners ($1million and up) at Brownell Academy 2022

Awards & Recognition

Every year at Brownell Academy, we have a special Awards & Recognition dinner where we recognize top producers, key support staff, and team members that exemplify Brownell’s key values. Besides the excitement of hearing your name called, the winners of top producer and service awards are invited to go on a trip – and this time, the trip is planned for YOU!