With over 30 years in the travel industry, Toni is a pro when it comes to booking air and navigating GDS systems. She began her career in travel working for American Airlines. She then took on a role in the government coordinating travel near and far. She found her home at Brownell in 2006.
Toni issues air tickets, exchanges, refunds, and voids. As Brownell’s resident Sabre guru, she facilitates employee profile’s within the system and manages queues for all three of Brownell’s main offices. When she isn’t acting as ground control for Brownell Advisors, she is running Air Reports and maintaining memo management.