Feedback - Brownell Travel

David Ourisman, CTA

Independent Travel Advisor




Open QuoteI wanted to write to thank you so much for your assistance in booking our Hawaii vacation. It was truly the trip of a lifetime! My daughter and I loved getting to stay in such special places while celebrating with my family. The staff at both hotels were incredibly kind and accommodating. We loved the welcome amenities in our rooms and the breakfast buffets were absolutely amazing. I’m so grateful we worked with you and were able to receive such special benefits! I will certainly recommend you to all of our friends!End Quote – Stacey W.

Open QuoteThanks for the short notice bookings in Hong Kong and Bali. We had a lovely upgrade to a Junior Suite at the InterContinental Hong Kong which really shows the benefits of the Virtuoso booking. We loved the Jimbaran Puri Bali! Your site inspection was spot on. It is a beautiful resort with lovely rooms (the pool villa was fantastic) and a low key relaxed vibe. Very good value for the money; we hope to return as soon as possible.End QuoteCiaran and Andrea

Open QuoteI just wanted to drop a quick note of kudos for making our arrangements for our long weekend at the Four Seasons Punta Mita. The trip was really enjoyable. The property was magnificent and we received an upgrade to a fabulous suite. We truly received “rock-star” treatment which exceeded the normally awesome service we expect at Four Seasons. My wife has been so impressed that she has been recommending your services to several colleagues and friends since our return. It is our sincere hope this leads to a little bit more business for you. As a side note, I’ll probably be reaching out to shortly to arrange a family holiday once we figure out what we want to do.End QuotePaul

Open QuoteThank you so much for being an awesome travel agent. You provided such outstanding service to me and my friends in 2007. I will never forget the once-in-a-lifetime upgrade you got us at the Oberoi in Agra. I look forward to working with you through 2008.End QuoteChi

Open QuoteLet me take the opportunity to thank you for an absolutely great trip. Everything was amazing from the day that we arrived in Paris. The DuLouvre Hotel was able to give us a room when we arrived at 9 a.m. – what a treat to be able to take a rest before we started out sight-seeing. You were right about the hotel – it was nice but nothing compared with the Le Meurice where we stayed the following week. You had said that you would try to get us an upgrade to Deluxe, but when we got there, they had a Jr. suite for us. WOW!!!!!!!!!!!! And all of the arrangments you made for us to get back and forth to Normandy and to the Paris Air Show were flawless.

My husband does not get impressed easily, but he was impressed with your services. So much so that he asked me to find out if you plan trips to Israel. He does not ever want to use another agent. End Quote– Marilyn

Open QuoteDear David, I came back from my vacation which my son Philip has planned with your help and I am very happy to tell you that I enjoyed my stay in Paris at the Park Hyatt-Vendome hotel tremendously. Thank you very much for the reservation that you’ve made for me and all the upgrades. The room was wonderful, with a nice terrace (it was the only floor in this hotel that has rooms with terraces). The service was superb – they have done everything they’ve promised. The champagne with tapas that they have offered me on the day of my arrival was a nice and very pleasant touch! The location of this hotel is superb – everything was within a short walk and the area is just magnificent. Concierge helped me arrange whatever I wanted (Opera, Moulin Rouge, tea at the Ritz) and this was really a very memorable trip.

I am sure we’ll be turning to you when we plan our next vacations.Thank you again and all the best.End Quote– Svetlana

Open QuoteMy husband and I decided to take a last minute trip to celebrate our anniversary weekend. I called David with the expectation of just getting into a hotel somewhere. David was able get us into a fabulous resort in Vail, CO. with only a few days notice. Thanks, David, for putting together our trip!End Quote – Cynthia