Troy Haas has served as the President and CEO of Brownell for over 20 years. He is recognized as a champion of the travel industry and has served as a thought-leader through innovative industry programs such as Virtuoso’s Innovation Teams, Ritz Carlton’s President’s Roundtable and the Four Seasons Advisory Board.
While many of Troy’s business school classmates chose careers in finance and investment banking – Troy elected to join the travel industry, a surprising move for many who believed the Internet would equal the death of the travel industry. Troy saw an opportunity to elevate the role of travel agent to travel advisor (much like the financial industry saw a shift from transaction-oriented stock brokers, to fee and experienced-based financial planners), and most importantly, work in an industry that changes people’s lives through exceptional travel experiences.
Troy’s passion and creative thinking is widely respected by his colleagues. He has recently served two terms on the Virtuoso Member Advisory board and as Director of the Southeastern Region.